Global Luxury Hospitality Group Achieving SOX Compliance Through Strengthened Financial Controls
A world-renowned luxury hospitality group, listed on the U.S. stock exchange in 2021, operates an expansive portfolio of members’ clubs, hotels, and restaurants across multiple regions.
With its U.S. listing came new regulatory obligations, including the need to comply with the Sarbanes-Oxley Act (SOX) starting in 2022.
Challenge
- Inconsistent journal approval controls across global entities
- Heavy reliance on manual processes to manage complex sales-to-cash reconciliations
- Multiple, disconnected payment systems creating data silos and audit complexities
Solution
- Custom-built integrations between Sage 200 and SailPoint to automate and standardize data flows
- Streamlined approval workflows that strengthened journal entry oversight
- Enhanced audit trails providing full traceability and compliance with SOX requirements
Approach
- Process standardization. Developing a global Record-to-Report (R2R) framework aligned to SOX control requirements
- Technology enablement. Integrating ERP and identity management systems for real-time data validation and access control
- Governance and visibility. Embedding audit-ready reporting and approval hierarchies to ensure transparency at every stage
Outcomes
- Strengthened compliance: Robust controls and clear audit trails supporting SOX readiness
- Improved accountability: Workflow automation driving greater ownership across finance teams
- Operational efficiency: Automated R2R processes reducing manual effort and error rates
- Future-ready foundation: Global design framework enabling scalable automation expansion
Key systems leveraged
